M3Sixty Elevates Reliability and Security with Alles Technology

From boardroom insights to real-time problem-solving, Alles Technology delivers white-glove IT and cybersecurity support that keeps M3Sixty running smoothly under the scrutiny of public company standards.

For nearly two decades, M3Sixty has served as a trusted partner for fund administration, distribution, accounting, transfer agency, advisory oversight, and compliance. Founded in 1996 as a broker-dealer, the company grew steadily, acquiring a fund administrator in the early 2000s and evolving into a full-service provider for 40 Act registered products. Randy Linscott became CEO in 2014, and by 2022, he had positioned as a vertically integrated platform, offering both fund administration and advisory services.

As the firm matured, technology became both essential and frustrating. Over the years, M3Sixty had relied on large institutional IT vendors. But as those providers were acquired and consolidated, service quality deteriorated. “They were  difficult to deal with,” recalls Linscott. “Their initial reaction typically included an unreasonable timeline or, at times, they simply said no—it rarely felt as if we were a priority.”

The shift to Alles Technology, led by Max Alles, marked a turning point. “We didn’t even know what ‘high-touch service’ meant until we worked with Max,” Linscott says. “He flew out in person. His team fixes issues in real time. With the old vendors, it was ‘hurdles and expenses.’ With Max, it’s always ‘yes, we’ll figure it out."

Today, Alles Technology touches nearly every part of M3Sixty’s operations. The firm relies on Alles to keep its remote and cloud infrastructure running seamlessly, from secure network access into Azure, to remote printing, Microsoft 365, and securing the transfer agency systems that underpin its fund services. Cybersecurity has become a defining advantage of the partnership. When a provider’s infrastructure failed, and critical systems went down, leading to a massive increase in M3Sixty’s system usage, which crashed the environment, Alles had M3Sixty back online within 30 minutes, a level of resilience that carries immense weight for a company under constant board and regulatory scrutiny.

The relationship goes beyond technical fixes. Max himself attends M3Sixty board meetings to brief directors on cybersecurity, AI trends, and emerging risks, providing insight that, as CEO Randy Linscott puts it, “Matters when you’re reporting at the highest levels.” Just as important is the team’s availability. Whether it’s fixing a calendar sync or scaling system memory, Alles delivers direct, personal support, even sharing cell phone numbers so urgent needs are never left waiting.

The shift to Alles Technology has given M3Sixty a level of responsiveness and trust that large IT firms never delivered. Instead of waiting days for answers, the firm now gets problems solved within minutes. Instead of hearing “no, or here’s the cost to make this happen,” they hear “yes, here’s how we’ll do it.” And instead of being treated like just another client, M3Sixty feels like the top priority.

“The service level is exponentially higher than what we’ve experienced before,” says Linscott. “For a public company like ours, where downtime is unacceptable, the difference Alles makes is enormous. It’s an amazing relationship.”

As consolidation and regulation continue to reshape financial services, M3Sixty knows its technology needs will only grow more complex. With Alles Technology as a partner, the firm is confident it has the support, security, and strategic insight to meet those challenges head-on.

“Max and his team treat us like their most important client,” Linscott concludes. “That kind of relationship is rare, and for us, it’s invaluable.”